Delivery Policy:

Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.

Shipping Methods:
We offer standard shipping options through reputable carriers. Expedited shipping may be available at an additional cost.

Shipping Rates:
Shipping rates are calculated based on the weight of the package and the destination address. Orders meeting the Minimum Order Quantity (MOQ) are eligible for free delivery.

Delivery Timeframes:
Estimated delivery times vary by destination. Standard shipping generally delivers within 2-4 business days. Customized orders may take 7-10 working days depending on item selection and quantity.

Tracking Orders:
Once your order ships, a tracking number will be emailed to you for easy monitoring of delivery status.

Shipping Restrictions:
Certain products may have shipping restrictions due to size, weight, or regulations. Customers will be informed promptly if any restrictions apply.

Return and Refund Policy:

Return Eligibility:
We accept returns of unused and undamaged items within 14 days of delivery. Items must be in their original packaging with all tags attached.

Return Process:
To initiate a return, contact our customer service team for a return authorization (RA) number. Returns without an RA number will not be accepted.

Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

Refund Processing:
Refunds are processed within 5-7 business days upon receiving and inspecting returned items. Funds will be credited to the original payment method.

Damaged or Defective Items:
If you receive a damaged or defective item, notify us immediately for a replacement or refund, including return shipping costs.

Non-Returnable Items:
Certain items, due to hygiene or other restrictions, may not be eligible for return. Details are provided on the product page.

Cancellation Policy:
Orders can be canceled within 12 hours of purchase. Please contact us promptly if you wish to cancel your order.